You: We listen

• Listening to you – our curiosity has lead us to unearth cases clients didn’t even know they had.
• Being friendly, open and courteous throughout all of our dealings
• Offer you direct and unequivocal advice while always keeping abreast of the latest legal developments
• Dedicated to finding the right legal solution that best suits your needs
• Adhere to best practice in accordance with the Law Society of Ireland recommendations
• Support and reassure you in your time of need

Your file: We act

• Keep you informed each step of your file
• No legal jargon, only plain English will be used throughout our communications
• Being at the end of a phone call as and when you need it
• Respond to your emails and phone calls within one working day
• Deal with your file in a timely fashion
• Explain the legal process, so you know what to expect and when, as your file progresses
• Help you deal with your situation in as straight forward a manner as possible and help take the pain out of it for you.
• All information between us is highly confidential and secure

Resolution: We resolve

• Once instructed, we are committed to you and helping you resolve your situation
• Exceeding your expectations!

Costs/fees:

• Clear and concise information on the legal costs
• Your money is held in our designated Solicitors Client Account strictly in line with the Solicitors Accounts Regulations